At bazi99, we treat the privacy of every Bangladeshi player with the utmost seriousness. This Privacy Policy explains precisely what personal information we collect, why we collect it, how it is stored and protected, and the rights you hold over your own data.
These cards summarise the key pillars of bazi99's approach to data privacy. Full details are provided in the policy document below.
bazi99 collects only the personal data that is strictly necessary to operate your account, process transactions, and comply with regulatory obligations. We do not harvest data for data's sake, and we do not ask for information beyond what is required for account registration and verification.
All data transmitted between your device and bazi99 servers is protected by 256-bit SSL/TLS encryption — the same standard used by international banks. Data at rest is stored on access-controlled servers with strict internal permission layers, ensuring only authorised personnel can access sensitive records.
bazi99 will never sell, rent, or trade your personal data to third-party marketers or advertisers. Data is only shared with carefully vetted partners — such as payment processors and KYC verification providers — who are contractually bound to handle it securely and for specified purposes only.
You have the right to access, correct, and request deletion of the personal data bazi99 holds about you. You may also object to certain types of processing and request a portable copy of your data. Submit all data rights requests to [email protected] and we will respond within 30 days.
bazi99 uses essential cookies to keep you logged in and remember your preferences, and analytics cookies (in anonymised form) to improve platform performance. We do not use intrusive tracking cookies for cross-site advertising profiles. You can manage cookie preferences through your browser settings at any time.
bazi99 retains personal data only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised. Account records are retained for a minimum of five years following account closure for AML compliance.
bazi99 is Bangladesh's premier online gaming platform, offering cricket betting, live casino, slots, arcade games, and sports wagering to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We are committed to protecting the privacy and personal data of every player who trusts us with their information.
This Privacy Policy sets out the complete framework governing how bazi99 handles your personal data — from the moment you visit our website through your entire journey as a registered player. We have written this policy in plain English to ensure that every bazi99 player, regardless of technical background, can clearly understand their privacy rights and our obligations.
This Policy is effective as of January 2026 and supersedes all previous versions. It should be read alongside the bazi99 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of this Privacy Policy, bazi99 acts as the data controller — the entity that determines the purposes and means of processing your personal data. bazi99 operates as an international offshore gaming platform accessible to Bangladeshi players at bazi99.win.
All data privacy enquiries, requests, and complaints should be directed to our dedicated support team at [email protected]. We aim to respond to all privacy-related communications within 5 business days (Bangladesh Standard Time, UTC+6).
bazi99 collects personal data across several categories depending on how you interact with our platform. The categories of data we may collect are detailed below:
Full legal name, date of birth, gender, nationality, and national identity card (NID) number or passport number. This data is collected during account registration and KYC verification to confirm your identity and age (18+ only).
Email address, mobile phone number, and residential address (including city — e.g., Dhaka, Chittagong, Sylhet). This data is used to communicate account notifications, transaction confirmations, promotional offers (where consented), and support responses.
Payment method details including bKash account number, Nagad account number, Rocket wallet number, Upay reference, bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Sonali Bank), and Visa/Mastercard details where applicable. Full card or wallet numbers are never stored by bazi99 — we retain only the minimum reference data required to process and reconcile transactions.
Records of all deposits, withdrawals, bets placed, games played, winnings, bonuses credited, and account balance history. This data is retained for regulatory compliance, dispute resolution, and responsible gaming monitoring.
IP address, device type, operating system, browser type and version, time zone (Bangladesh Standard Time, UTC+6 where applicable), session duration, and referring URL. This data helps us secure your account, detect fraud, and improve platform performance.
Pages visited, features used, games launched, click-stream data, and platform navigation patterns. This is collected in anonymised or aggregated form where possible and used solely to improve the bazi99 user experience.
Records of your communications with bazi99 support, including live chat transcripts, email correspondence, and any feedback or complaint submissions. These records are retained to ensure quality of service and resolve disputes.
bazi99 collects personal data through the following channels:
bazi99 uses your personal data for the following purposes. We will only use your data in ways that are compatible with the purpose for which it was originally collected.
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact |
| Age and identity verification (KYC) | Identity, Contact, Financial |
| Processing deposits and withdrawals | Financial, Transaction, Identity |
| Delivering and improving gaming services | Usage, Technical |
| Customer support and dispute resolution | Identity, Communications, Transaction |
| Fraud detection and security | Technical, Financial, Transaction |
| Anti-money laundering (AML) compliance | Identity, Financial, Transaction |
| Responsible gaming monitoring | Transaction, Usage, Communications |
| Sending promotional communications (with consent) | Contact, Usage |
| Legal and regulatory compliance | All categories as required |
bazi99 will never use your personal data to make fully automated decisions that significantly affect your legal rights without human oversight. Where automated systems are used for fraud detection or responsible gaming alerts, a qualified member of the bazi99 team will review flagged cases before any action is taken.
bazi99 processes your personal data on the following legal bases:
bazi99 does not sell, rent, or trade your personal data to any third party. We may share your data with trusted third parties only where strictly necessary and only for the specific purposes described below:
To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard, we share the minimum necessary financial data with the relevant payment service provider. Each provider is bound by their own privacy and security obligations.
To fulfil our age and identity verification obligations, we work with third-party KYC providers who cross-reference submitted documents against official databases. These providers process your identity data under strict contractual data processing agreements and are prohibited from using your data for any other purpose.
Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or session-level technical data to deliver their games within the bazi99 platform. No identifiable personal data is shared with game providers beyond what is technically necessary to launch and run a gaming session.
bazi99 will disclose personal data to regulatory bodies, law enforcement agencies, or other competent authorities when required by law, court order, or where we reasonably believe disclosure is necessary to protect the safety of our players or the integrity of the platform.
In the event of a merger, acquisition, or sale of all or a portion of bazi99's assets, player data may be transferred as part of the transaction. We will notify affected players via email or prominent notice on the platform prior to any such transfer taking effect.
bazi99 operates as an international offshore gaming platform. Your personal data may be transferred to and processed in countries outside Bangladesh, including countries where bazi99's servers, payment infrastructure, or service providers are located. Where such transfers occur, bazi99 implements appropriate safeguards to ensure your data receives an equivalent level of protection to that described in this Policy.
Safeguards for international transfers include contractual data processing agreements with all third-party recipients, requiring them to process transferred data only for the purposes specified and to maintain security standards consistent with those applied by bazi99.
bazi99 retains your personal data for as long as is necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by applicable law. The general retention principles applied by bazi99 are as follows:
When data reaches the end of its retention period, it is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player.
bazi99 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
Despite these measures, no internet transmission or electronic storage system is 100% secure. bazi99 cannot guarantee absolute security of your data, but we will take all reasonable steps to protect it and will notify affected players without undue delay in the event of a confirmed data breach that poses a risk to their rights.
bazi99 uses cookies and similar tracking technologies to enhance your experience on the platform. A cookie is a small text file placed on your device by a website you visit. The types of cookies used by bazi99 are described below:
These cookies are strictly necessary for the platform to function. They maintain your login session, remember your language and display preferences, protect against cross-site request forgery (CSRF), and ensure secure navigation between pages. Essential cookies cannot be disabled without impairing platform functionality.
bazi99 uses anonymised analytics cookies to understand how players interact with the platform — which pages are visited most frequently, where players encounter difficulties, and how navigation flows can be improved. This data is aggregated and cannot be used to identify individual players.
These cookies remember choices you make — such as your preferred game lobby view, notification settings, and deposit method — to provide a more personalised experience on return visits.
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will prevent you from logging in or using core platform features. Most browsers provide instructions on cookie management in their Help or Settings menus.
As a bazi99 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receipt.
The bazi99 platform is strictly intended for adults aged 18 and over. We do not knowingly collect, process, or store personal data belonging to individuals under the age of 18. Account registration requires confirmation of age, and bazi99 conducts mandatory KYC age verification on all accounts prior to processing withdrawals.
If bazi99 discovers that personal data has been collected from an individual under the age of 18, we will immediately close the associated account, delete all related personal data, and return any remaining balance only upon verification of the identity of the legal guardian. If you believe a minor has registered on the bazi99 platform, please contact us immediately at [email protected].
The bazi99 platform may contain references to third-party payment providers (bKash, Nagad, Rocket, Upay) and game studios (Pragmatic Play, Evolution Gaming, NetEnt, etc.). While we take care to work only with reputable partners, bazi99 is not responsible for the privacy practices or content of any third-party service. If you navigate to a third-party website or application, that party's own privacy policy will govern the handling of your data.
We encourage you to read the privacy policies of any third-party services you interact with in connection with your bazi99 account, particularly your chosen payment provider.
bazi99 reserves the right to update or modify this Privacy Policy at any time. When we make material changes — those that meaningfully affect your rights or how we use your data — we will provide notice via a prominent announcement on the bazi99 platform or by email to the address associated with your account, at least 14 days before the changes take effect.
The effective date at the top of this Policy reflects the date of the most recent revision. Your continued use of the bazi99 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you may close your account as described in the Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bazi99 handles your personal data, please contact our privacy team using the details below. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6).
For responsible gaming support, deposit limit requests, or self-exclusion enquiries, please visit our Responsible Gaming page or contact the same support address with the subject line "Responsible Gaming Request".
Now that you know how bazi99 protects your data, dive into the action. Bet on live BPL and IPL cricket, spin the reels on top slots, or explore our full live casino — all within a secure, SSL-encrypted platform built for Bangladeshi players.